We want to ensure that your Mend mattress is providing a perfect night's sleep. If you are not satisfied for whatever reason, please let us know by using the form below.
If you would like to contact us directly, please email firstname.lastname@example.org
We don’t currently offer any financing options, but we will in the future! Sign up for our email newsletter for updates on when these will be available.
Because our mattress is customizable, we give you up to 60 days to sleep on it and see if it’s the right fit for you. After this window, you have the option to receive a softer or firmer Comfort Layer™. If you need to switch comfort layers prior to the recommended 30-night sleep trial, contact customer support. We’d love to help.
Because of the customizability of our mattress, we do not have a return or refund policy at this time.
The cover is machine washable. Wash it on low, and follow the care instructions that come with your mattress!
Compared with other mattresses, Mend is cutting edge. Our mattress offers edge support and cool sleep, and is customizable to fit your needs!
More than an average spring mattress, Mend is a hybrid of a new, innovative spring system and the best foam on the market. Our Queen mattress has 800 springs!
Our mattresses do not come with mattress protectors at this time.
If your bed sleeps hard, we recommend the softer comfort layer insert. With our 60 day trial period, you can try each of our comfort layer inserts to find which one is perfect for you.
We accept Visa, Mastercard, Discover, and American Express.
No - shipping is free!
Our products are not currently sold in retail stores.
We ship all of our mattresses via UPS. You can find your tracking number in your account as well as in the shipping email receipt.